Privacy policy

PRIVACY POLICY

Last updated: March 2026

NOVAË ("we", "us", "our") operates novaesleep.com. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide when placing an order, creating an account, or contacting us. This includes your name, email address, shipping address, phone number, and payment information. We also collect browsing data automatically through cookies and analytics tools.

How We Use Your Information

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer inquiries, send marketing communications if you have opted in, and improve our website and services.

Sharing Your Information

We do not sell your personal information. We share data only with trusted third parties necessary to operate our business including payment processors, shipping carriers, and marketing platforms. All third parties are required to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings however this may affect site functionality.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request contact us at support@novaesleep.com.

Marketing Communications

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact support@novaesleep.com